| rfc9945-alt.txt | rfc9945.txt | |||
|---|---|---|---|---|
| Internet Engineering Task Force (IETF) L. Eggert, Ed. | Internet Engineering Task Force (IETF) L. Eggert, Ed. | |||
| Request for Comments: 9945 Mozilla | Request for Comments: 9945 Mozilla | |||
| bcp: 245 E. Lear, Ed. | BCP: 245 E. Lear, Ed. | |||
| Obsoletes: 3683, 3934 Cisco Systems | Obsoletes: 3683, 3934 Cisco Systems | |||
| Updates: 2418, 9245 February 2026 | Updates: 2418, 9245 February 2026 | |||
| Category: Best Current Practice | Category: Best Current Practice | |||
| ISSN: 2070-1721 | ISSN: 2070-1721 | |||
| IETF Community Moderation | IETF Community Moderation | |||
| Abstract | Abstract | |||
| The IETF community will treat people with kindness and grace, but not | The IETF community will treat people with kindness and grace, but not | |||
| endless patience. | endless patience. | |||
| This memo obsoletes RFCs 3683 and 3934, and it updates RFCs 2418 and | This memo obsoletes RFCs 3683 and 3934, and it updates RFCs 2418 and | |||
| 9245 by establishing a policy for the moderation of disruptive | 9245 by establishing a policy for the moderation of disruptive | |||
| participation across the IETF's various public contribution channels | participation across the IETF's various public contribution channels | |||
| and discussion fora. It establishes guardrails for moderation and a | and discussion fora. It establishes guardrails for moderation and a | |||
| moderator team. That team will develop a set of moderation | moderator team. That team will develop a set of moderation | |||
| procedures and facilitate their consistent implementation with chairs | procedures and facilitate their consistent implementation with chairs | |||
| and administrators. | and administrators. | |||
| Status of This Memo | Status of This Memo | |||
| This memo documents an Internet Best Current Practice. | This memo documents an Internet Best Current Practice. | |||
| This document is a product of the Internet Engineering Task Force | This document is a product of the Internet Engineering Task Force | |||
| (IETF). It represents the consensus of the IETF community. It has | (IETF). It represents the consensus of the IETF community. It has | |||
| received public review and has been approved for publication by the | received public review and has been approved for publication by the | |||
| Internet Engineering Steering Group (IESG). Further information on | Internet Engineering Steering Group (IESG). Further information on | |||
| BCPs is available in Section 2 of RFC 7841. | BCPs is available in Section 2 of RFC 7841. | |||
| Information about the current status of this document, any errata, | Information about the current status of this document, any errata, | |||
| and how to provide feedback on it may be obtained at | and how to provide feedback on it may be obtained at | |||
| https://www.rfc-editor.org/info/rfc9945. | https://www.rfc-editor.org/info/rfc9945. | |||
| Copyright Notice | Copyright Notice | |||
| Copyright (c) 2026 IETF Trust and the persons identified as the | Copyright (c) 2026 IETF Trust and the persons identified as the | |||
| document authors. All rights reserved. | document authors. All rights reserved. | |||
| This document is subject to BCP 78 and the IETF Trust's Legal | This document is subject to BCP 78 and the IETF Trust's Legal | |||
| Provisions Relating to IETF Documents | Provisions Relating to IETF Documents | |||
| (https://trustee.ietf.org/license-info) in effect on the date of | (https://trustee.ietf.org/license-info) in effect on the date of | |||
| publication of this document. Please review these documents | publication of this document. Please review these documents | |||
| carefully, as they describe your rights and restrictions with respect | carefully, as they describe your rights and restrictions with respect | |||
| to this document. Code Components extracted from this document must | to this document. Code Components extracted from this document must | |||
| include Revised BSD License text as described in Section 4.e of the | include Revised BSD License text as described in Section 4.e of the | |||
| Trust Legal Provisions and are provided without warranty as described | Trust Legal Provisions and are provided without warranty as described | |||
| in the Revised BSD License. | in the Revised BSD License. | |||
| Table of Contents | Table of Contents | |||
| 1. Introduction | 1. Introduction | |||
| 1.1. Terminology Note | 1.1. Terminology Note | |||
| 1.2. General Philosophy | 1.2. General Philosophy | |||
| 2. IETF Moderator Team | 2. IETF Moderator Team | |||
| 2.1. Composition | 2.1. Composition | |||
| 2.1.1. Team Diversity | 2.1.1. Team Diversity | |||
| 2.2. Training | 2.2. Training | |||
| 3. Scope and Responsibilities | 3. Scope and Responsibilities | |||
| 3.1. Actions That Are Out of Scope | 3.1. Actions That Are Out of Scope | |||
| 3.2. Unsolicited Bulk Messages | 3.2. Unsolicited Bulk Messages | |||
| 4. Moderation Procedures and Transparency | 4. Moderation Procedures and Transparency | |||
| 4.1. Consistency and Conflict Resolution | 4.1. Consistency and Conflict Resolution | |||
| 4.2. Reinstatement | 4.2. Reinstatement | |||
| 5. Relationship to Other IETF Functions | 5. Relationship to Other IETF Functions | |||
| 5.1. Relation to the Ombudsteam | 5.1. Relation to the Ombudsteam | |||
| 5.2. Relation to the IETF LLC | 5.2. Relation to the IETF LLC | |||
| 6. Security Considerations | 6. Security Considerations | |||
| 7. IANA Considerations | 7. IANA Considerations | |||
| 8. Acknowledgments | 8. References | |||
| 9. References | 8.1. Normative References | |||
| 9.1. Normative References | 8.2. Informative References | |||
| 9.2. Informative References | ||||
| Appendix A. Motivation | Appendix A. Motivation | |||
| A.1. Background | A.1. Background | |||
| A.2. Problems with the Previous Approach | A.2. Problems with the Previous Approach | |||
| Appendix B. Non-Normative Examples of Disruptive Behavior | Appendix B. Non-Normative Examples of Disruptive Behavior | |||
| Acknowledgments | ||||
| Authors' Addresses | Authors' Addresses | |||
| 1. Introduction | 1. Introduction | |||
| This memo establishes a policy for the moderation of disruptive | This memo establishes a policy for the moderation of disruptive | |||
| participation across the IETF's various public online contribution | participation across the IETF's various public online contribution | |||
| channels and discussion fora. It creates a moderator team to develop | channels and discussion fora. It creates a moderator team to develop | |||
| procedures and to facilitate their consistent application. | procedures and to facilitate their consistent application. | |||
| This memo obsoletes and updates some prior IETF processes, summarized | This memo obsoletes and updates some prior IETF processes, summarized | |||
| here. Background information is described in more detail in | here. Background information is described in more detail in | |||
| Appendix A. | Appendix A. | |||
| This memo makes the following changes to existing processes: | This memo makes the following changes to existing processes: | |||
| * Obsoletes [RFC3683] as the "posting rights" (PR) action it defines | * Obsoletes [RFC3683] as the "posting rights" (PR) action it defines | |||
| is replaced by processes defined herein; | is replaced by processes defined herein; | |||
| * Obsoletes [RFC3934] as it replaces working group moderation | * Obsoletes [RFC3934] as it replaces working group moderation | |||
| procedures; | procedures; | |||
| * Obsoletes Section 3 of [RFC9245] and the second paragraph of | * Obsoletes Section 3 of [RFC9245] and the second paragraph of | |||
| Section 4 of [RFC9245], as the moderator team replaces the IETF | Section 4 of [RFC9245], as the IETF moderator team defined in this | |||
| discussion list moderation team. | document subsumes the IETF discussion list moderator team. | |||
| * Updates Section 6.1 of [RFC2418], because the moderator team will | * Updates Section 6.1 of [RFC2418], because the moderator team will | |||
| work together with working group chairs to moderate disruptive | work together with working group chairs to moderate disruptive | |||
| behavior. | behavior. | |||
| The processes described in this memo are solely applicable to IETF | The processes described in this memo are solely applicable to IETF | |||
| activities, and not to other related organizations, such as the | activities, and not to other related organizations, such as the | |||
| Internet Research Task Force (IRTF), the Internet Architecture Board | Internet Research Task Force (IRTF), the Internet Architecture Board | |||
| (IAB), the RFC Series Working Group (RSWG), the RFC Series Approval | (IAB), the RFC Series Working Group (RSWG), the RFC Series Approval | |||
| Board (RSAB), or the Independent RFC Submission Stream, without their | Board (RSAB), or the Independent RFC Submission Stream, without their | |||
| explicit agreement. These changes take effect when the procedures | explicit agreement. These changes take effect when the procedures | |||
| described in Section 4 have been approved by the IESG. | described in Section 4 have been approved by the IESG. | |||
| 1.1. Terminology Note | 1.1. Terminology Note | |||
| In this document, the term "administrator" refers to the people who | In this document, the term "administrator" refers to the people who | |||
| are assigned by the IESG to manage a particular public participation | are assigned by the IESG to manage a particular public participation | |||
| channel or discussion forum. This memo uses the term "forum" to | channel or discussion forum. This memo uses the term "forum" to | |||
| refer to any public IETF participation channel, such as a mailing | refer to any public IETF participation channel, such as a mailing | |||
| list, chat group, or discussion in a collaborative tool such as | list, chat group, or discussion in a collaborative tool such as | |||
| GitHub or GitLab. For example, working group chairs are | GitHub or GitLab. For example, working group chairs are | |||
| administrators of all the public fora that their working groups use, | administrators of all the public fora that their working groups use, | |||
| which typically includes mailing lists and chat groups, but might | which typically includes mailing lists and chat groups, but might | |||
| also include collaborative tools such as GitHub or GitLab. The | also include collaborative tools such as GitHub or GitLab. The | |||
| "owners" of non-WG IETF mailing lists are another example of | "owners" of non-WG IETF mailing lists are another example of | |||
| administrators. | administrators. | |||
| 1.2. General Philosophy | 1.2. General Philosophy | |||
| This cornerstone of this policy is that individuals are responsible | The cornerstone of this policy is that individuals are responsible | |||
| for furthering the goals of the IETF as an organization [RFC3935] in | for furthering the goals of the IETF as an organization [RFC3935] in | |||
| a manner consistent with the policy laid out in [RFC7154]. | a manner consistent with the policy laid out in [RFC7154]. | |||
| Disagreement and diverse points of view within any standards | Disagreement and diverse points of view within any standards | |||
| organization are to be expected and are even healthy. The IETF is an | organization are to be expected and are even healthy. The IETF is an | |||
| open standards organization with a discussion-based rough consensus | open standards organization with a discussion-based rough consensus | |||
| process, a non-normative description of which is in [RFC7282]. | process, a non-normative description of which is in [RFC7282]. | |||
| Engaged, respectful discussion that is within the scope of an IETF | Engaged, respectful discussion that is within the scope of an IETF | |||
| forum should therefore not be considered disruptive, nor should | forum should therefore not be considered disruptive, nor should | |||
| someone be considered disruptive solely because they are outside the | someone be considered disruptive solely because they are outside the | |||
| rough consensus. However, when someone crosses the line into | rough consensus. However, when someone crosses the line into | |||
| disruptive behavior, action must be taken in order to maintain | disruptive behavior, action must be taken in order to maintain | |||
| decorum of the community. | decorum of the community. | |||
| The moderation policy goals are as follows: | The moderation policy goals are as follows: | |||
| * Apply consistent, fair, and timely moderation of communication | * Apply consistent, fair, and timely moderation of communication | |||
| across all public online IETF participation channels and | across all public online IETF participation channels and | |||
| participation fora without regard to a participant's role in the | participation fora without regard to a participant's role in the | |||
| IETF or previous technical contributions; | IETF or previous technical contributions; | |||
| * Ensure appeals are available to address disagreements about | * Ensure that appeals are available to address disagreements about | |||
| moderation actions; | moderation actions; | |||
| * Balance transparency against both privacy of individuals involved | * Balance transparency against both privacy of individuals involved | |||
| and further disruption to the community; | and further disruption to the community; | |||
| * Allow moderation decisions to be reconsidered; and | * Allow moderation decisions to be reconsidered; and | |||
| * Provide the broadest possible latitude to all people doing | * Provide the broadest possible latitude to all people doing | |||
| moderation, so that they have the flexibility to address a broad | moderation, so that they have the flexibility to address a broad | |||
| range of individuals and circumstances. | range of individuals and circumstances. | |||
| Questions about the processes detailed below should be answered | Questions about the processes detailed below should be answered with | |||
| through the lens of these aims. | these goals in mind. | |||
| The objective is explicitly *not* punishment, but to maintain an | The objective is explicitly *not* punishment, but to maintain an | |||
| open, welcoming, non-hostile environment in which all may participate | open, welcoming, non-hostile environment in which all may participate | |||
| on an equal footing, regardless of their role in the IETF or past | on an equal footing, regardless of their role in the IETF or past | |||
| technical contributions. | technical contributions. | |||
| 2. IETF Moderator Team | 2. IETF Moderator Team | |||
| This memo defines a consistent approach to moderating the IETF's | This memo defines a consistent approach to moderating the IETF's | |||
| various public online fora. A moderator team for the IETF will | various public online fora. A moderator team for the IETF will | |||
| develop and maintain guidelines for moderation and will facilitate | develop and maintain guidelines for moderation and will facilitate | |||
| their consistent implementation and application as detailed below. | their consistent implementation and application as detailed below. | |||
| These changes are intended to address the issues identified in the | These changes are intended to address the issues identified in the | |||
| previous model (see Appendix A.2) and the principles described in the | previous model (see Appendix A.2) and the principles described in the | |||
| introduction. | introduction. | |||
| 2.1. Composition | 2.1. Composition | |||
| The IESG appoints and recalls moderators. The moderator team | The IESG appoints and recalls moderators. The moderator team | |||
| initially consists of no fewer than five individuals. The moderator | initially consists of no fewer than five individuals. The moderator | |||
| team may expand or contract based on operational experience. In | team may expand or contract based on operational experience. In | |||
| selecting members, the IESG will take into account geographic | selecting members, the IESG will take into account geographic | |||
| coverage, expected and unexpected absences, and team diversity. | coverage, expected and unexpected absences, and team diversity. | |||
| Because the IESG and IAB are in the appeals chain for moderator team | Because the IESG and IAB are in the appeals chain for moderator team | |||
| decisions (see Section 4.1), the IESG must not appoint a moderator | decisions (see Section 4.1), the IESG must not appoint a moderator | |||
| who is serving on the IESG or IAB. Individuals serving on other | who is serving on the IESG or IAB. Individuals serving on other | |||
| bodies to which the NomCom appoints members, such as the IETF Trust | bodies to which the NomCom appoints members, such as the IETF Trust | |||
| or the LLC Board, as well as LLC staff and contractors, shall also be | or the IETF LLC Board, as well as IETF LLC staff and contractors | |||
| excluded from serving on the moderator team. If a moderator assumes | shall also be excluded from serving on the moderator team. If a | |||
| any such role, they shall step down from the moderator team soon | moderator assumes any such role, they shall step down from the | |||
| after. | moderator team soon after. | |||
| 2.1.1. Team Diversity | 2.1.1. Team Diversity | |||
| Due to the global nature of the IETF, the membership of this team | Due to the global nature of the IETF, the membership of this team | |||
| should reflect a diversity of time zones and other participant | should reflect a diversity of time zones and other participant | |||
| characteristics that lets it operate effectively around the clock and | characteristics that lets it operate effectively around the clock and | |||
| throughout the year. Ideally, the moderators should be able to | throughout the year. Ideally, the moderators should be able to | |||
| respond to issues within a few hours. | respond to issues within a few hours. | |||
| Team diversity is also important to ensure any participant observing | Team diversity also improves the likelihood that any participant | |||
| disruptive behavior can identify a moderator they feel comfortable | experiencing or observing disruptive behavior can identify a | |||
| contacting. | moderator they feel comfortable contacting. | |||
| 2.2. Training | 2.2. Training | |||
| The IETF is committed to providing and/or funding training for | The IETF is committed to providing and/or funding training for | |||
| administrators and moderators as necessary. The IESG will negotiate | administrators and moderators as necessary. The IESG will negotiate | |||
| any required funding or resources with IETF Administration LLC | any required funding or resources with IETF Administration LLC | |||
| [RFC8711]. | [RFC8711]. | |||
| 3. Scope and Responsibilities | 3. Scope and Responsibilities | |||
| This policy applies to all public online IETF fora, both present and | This policy applies to all public online IETF fora, both present and | |||
| future, including, but not limited to, mailing lists, chat groups, | future, including, but not limited to, mailing lists, chat groups, | |||
| and discussions in other systems that the IETF or WGs have chosen to | and discussions in other systems that the IETF or WGs have chosen to | |||
| employ, such as GitHub repositories, wikis, or issue trackers. | employ, such as GitHub repositories, wikis, or issue trackers. | |||
| Different people have different moderation responsibilities: | Different people have different moderation responsibilities: | |||
| * *Participants* should always behave in the manner discussed in | * *Participants* should always behave in the manner discussed in | |||
| Section 1.2. They are also encouraged to report disruptive | Section 1.2. They are also encouraged to report disruptive | |||
| behavior directed at them or someone else to an administrator of | behavior directed at them or someone else to an administrator of | |||
| the respective forum *and* the moderators. | the respective forum *and* the moderators. | |||
| * *Administrators* are primarily responsible for managing their fora | * *Administrators* are primarily responsible for managing their fora | |||
| in accordance with procedures developed by the moderators and | in accordance with procedures developed by the moderators and | |||
| approved by the IESG. As such, they shall address reports of | approved by the IESG. As such, they shall address reports of | |||
| disruptive behavior in a timely fashion, apprising moderators of | disruptive behavior in a timely fashion, apprising moderators of | |||
| reports or actions taken. Administrators may amend or rescind | reports or actions taken. Administrators may amend or rescind | |||
| actions, including those taken by members of the moderation team | actions, including those taken by members of the moderation team | |||
| *after* they have consulted with that team. | *after* they have consulted with that team. | |||
| For a working group, chairs are by default the administrators. | For a working group, chairs are by default the administrators. | |||
| They may delegate this responsibility in the same vein as | They may delegate this responsibility in the same vein as | |||
| Section 6.4 of [RFC2418], but they must always accept, | Section 6.4 of [RFC2418], but they must always accept, | |||
| acknowledge, and keep track of complaints of disruptive behavior. | acknowledge, and keep track of complaints of disruptive behavior. | |||
| Forum administrators should perform moderation in a way that | Forum administrators should perform moderation in a way that | |||
| obviates the need for moderator team involvement. | obviates the need for moderator team involvement. | |||
| * *Moderators* are responsible for establishing procedures to | * *Moderators* are responsible for establishing procedures to | |||
| address moderation needs across all IETF fora, both present and | address moderation needs across all IETF fora, both present and | |||
| future. They are a resource that the community can use to address | future. They are a resource that the community can use to address | |||
| disruptive behavior. The moderator team is responsible to the | disruptive behavior. The moderator team is responsible to the | |||
| IESG. The IESG will create or designate a forum to facilitate | IESG. The IESG will create or designate a forum to facilitate | |||
| discussion about moderation and refer interested parties to that | discussion about moderation and refer interested parties to that | |||
| forum. | forum. | |||
| Moderators may take actions when administrators do not respond to | Moderators may take actions when administrators do not respond to | |||
| reports in a timely fashion. Their first action should generally | reports in a timely fashion. Their first action should generally | |||
| be to attempt to contact and advise the relevant administrators. | be to attempt to contact and advise the relevant administrators. | |||
| They should only take moderation actions when administrators are | They should only take moderation actions when administrators are | |||
| not responsive or when someone disrupts multiple fora at the same | not responsive or when someone disrupts multiple fora at the same | |||
| time. Moderators should generally give WG chairs the opportunity | time. Moderators should generally give WG chairs the opportunity | |||
| to manage what may be difficult and contentious debates within | to manage what may be difficult and contentious debates within | |||
| their groups. Within the bounds of this principle, it is left to | their groups. Within the bounds of this principle, it is left to | |||
| moderators' judgment to determine when they must act, with the | moderators' judgment to determine when they must act, with the | |||
| understanding that some situations may require fast responses. | understanding that some situations may require fast responses. | |||
| Moderators must notify administrators of any actions they take. | Moderators must notify administrators of any actions they take. | |||
| Section 4.1 discusses the handling of disagreements. | Section 4.1 discusses the handling of disagreements. | |||
| Moderators are administrators for IETF plenary fora, currently | Moderators are administrators for IETF plenary fora, currently | |||
| including the IETF discussion and Last Call lists and any plenary | including the IETF discussion and Last Call lists and any plenary | |||
| chat sessions. They are also administrators for any forum that | chat sessions. They are also administrators for any forum that | |||
| does not otherwise have an administrator. | does not otherwise have an administrator. | |||
| In order to scale the function, except for plenary fora as | In order to scale the function, except for plenary fora as | |||
| described above, moderators are not expected to always actively | described above, moderators are not expected to always actively | |||
| monitor all communications. In general, they will process reports | monitor all communications. In general, they will process reports | |||
| from participants. | from participants. | |||
| * *Area directors* are expected to resolve conflicts as described | * *Area directors* are expected to resolve conflicts as described | |||
| here and in Section 4.1. The IESG will periodically evaluate the | here and in Section 4.1. The IESG will periodically evaluate the | |||
| performance and needs of moderators, and may appoint and recall | performance and needs of moderators, and may appoint and recall | |||
| moderators as they deem appropriate. Apart from that, the IESG | moderators as they deem appropriate. Apart from that, the IESG | |||
| shall refrain from the day-to-day operation and management of the | shall refrain from the day-to-day operation and management of the | |||
| moderator team. The moderators may consult with the IESG when | moderator team. The moderators may consult with the IESG when | |||
| needed. | needed. | |||
| 3.1. Actions That Are Out of Scope | 3.1. Actions That Are Out of Scope | |||
| Moderator actions are only permitted for the purposes of limiting | Moderator actions are only permitted for the purposes of limiting | |||
| disruptive communications in online IETF fora. All other actions are | disruptive communications in online IETF fora. All other actions are | |||
| beyond the scope of this memo. Examples of actions that are out of | beyond the scope of this memo. Examples of actions that are out of | |||
| scope include, but are not limited to, Datatracker account removal; | scope include, but are not limited to, Datatracker account removal; | |||
| restriction of in-person, virtual, or hybrid meeting participation; | restriction of in-person, virtual, or hybrid meeting participation; | |||
| content removal or redaction; and moderation or policing of private | content removal or redaction; and moderation or policing of private | |||
| or non-IETF communications. While the moderator team does not | or non-IETF communications. While the moderator team does not | |||
| moderate non-public IETF mailing lists, the administrators of such | moderate non-public IETF mailing lists, the administrators of such | |||
| lists can choose to adopt some of the procedures that the moderator | lists can choose to adopt some of the procedures that the moderator | |||
| team develops. | team develops. | |||
| 3.2. Unsolicited Bulk Messages | 3.2. Unsolicited Bulk Messages | |||
| Unsolicited bulk messages are considered disruptive and should be | Unsolicited bulk messages are considered disruptive and should be | |||
| handled in a manner consistent with the "IESG Statement on Spam | handled in a manner consistent with the "IESG Statement on Spam | |||
| Control on IETF Mailing Lists" [IESG-SPAM] or its successors. | Control on IETF Mailing Lists" [IESG-SPAM] or its successors. | |||
| Administrators and moderators may take similar actions in other fora | Administrators and moderators may take similar actions in other fora | |||
| (e.g., GitHub or instant messaging). Such actions require no | (e.g., GitHub or instant messaging). Such actions require no | |||
| additional reporting. | additional reporting. | |||
| 4. Moderation Procedures and Transparency | 4. Moderation Procedures and Transparency | |||
| Within the bounds of the policies set herein, the moderator team | Within the bounds of the policies set herein, the moderator team | |||
| shall develop and maintain procedures and criteria relating to | shall develop and maintain procedures and criteria relating to | |||
| moderation, including the moderator team's own operating procedures. | moderation, including the moderator team's own operating procedures. | |||
| Those procedures and criteria shall be developed with community | Those procedures and criteria shall be developed with community | |||
| input, be approved by the IESG prior to going into effect, and be | input, be approved by the IESG prior to going into effect, and be | |||
| made public. However, they need not be documented in the RFC Series. | made public. However, they need not be documented in the RFC Series. | |||
| This shall be the first task for the moderator team. Until those | This shall be the first task for the moderator team. Until those | |||
| procedures and criteria are established, all previous processes | procedures and criteria are established, all previous processes | |||
| referenced in Section 1 shall remain in effect. | referenced in Section 1 shall remain in effect. | |||
| The intent of this memo is to provide the widest possible freedom of | The intent of this memo is to provide the widest possible freedom of | |||
| action to administrators and moderators, with the expectation that | action to administrators and moderators, with the expectation that | |||
| the minimal actions necessary will be taken. Those who are directed | the minimal actions necessary will be taken. Those who are directed | |||
| to stop disrupting a forum must do so immediately. Further | to stop disrupting a forum must do so immediately. Further | |||
| disruptions may lead to further corrective actions. | disruptions may lead to further corrective actions. | |||
| Examples of actions that could be taken include: | Examples of actions that could be taken include: | |||
| * Automated rate-limiting mechanisms; | * Automated rate-limiting mechanisms; | |||
| * Review and approval of submissions/messages; | * Review and approval of submissions/messages; | |||
| * A private or public admonishment; | * A private or public admonishment; | |||
| * Temporary or indefinite suspension of participation privileges in | * Temporary or indefinite suspension of participation privileges in | |||
| one or more fora. | one or more fora. | |||
| These are only examples and are not in any way prescriptive. | These are only examples and are not in any way prescriptive. | |||
| Administrators and moderators are free to decide on these or other | Administrators and moderators are free to decide on these or other | |||
| actions. | actions. | |||
| All moderation actions that restrict participation privileges shall | All moderation actions that restrict participation privileges shall | |||
| be immediately reported to those against whom those actions take | be immediately reported to those against whom those actions take | |||
| effect, to relevant administrators, and to the moderator team for | effect, to relevant administrators, and to the moderator team for | |||
| their review. They shall also be periodically reported to the IESG. | their review. They shall also be periodically reported to the IESG. | |||
| Only moderation actions suspending participation privileges for | Only moderation actions suspending participation privileges for | |||
| longer than fourteen (14) days must be reported to the forum to which | longer than fourteen (14) days must be reported to the forum to which | |||
| such an action applies, or in any event, at the request of the | such an action applies, or in any event, at the request of the | |||
| suspended person. If such an action applies to more than one forum, | suspended person. If such an action applies to more than one forum, | |||
| it should be communicated to the community in a manner decided by the | it should be communicated to the community in a manner decided by the | |||
| IESG. | IESG. | |||
| Moderators will periodically provide an aggregate report to the | Moderators will periodically provide an aggregate report to the | |||
| community on actions taken under this policy. | community on actions taken under this policy. | |||
| 4.1. Consistency and Conflict Resolution | 4.1. Consistency and Conflict Resolution | |||
| Administrators and moderators shall act in a manner consistent with | Administrators and moderators shall act in a manner consistent with | |||
| this memo and the guidelines approved by the IESG. In cases of | this memo and the guidelines approved by the IESG. In cases of | |||
| disagreement over a moderation decision, anyone may take the matter | disagreement over a moderation decision, anyone may take the matter | |||
| up with the responsible area director for resolution, or with the | up with the responsible area director for resolution, or with the | |||
| IETF Chair if a responsible area director cannot be determined or is | IETF Chair if a responsible area director cannot be determined or is | |||
| not assigned. If the disagreement cannot be resolved by the area | not assigned. If the disagreement cannot be resolved by the area | |||
| director, that person may then appeal to the IESG and subsequently to | director, that person may then appeal to the IESG and subsequently to | |||
| the IAB using the processes stated in Sections 6.5.1 and 6.5.4 of | the IAB using the processes stated in Sections 6.5.1 and 6.5.4 of | |||
| [RFC2026]. | [RFC2026]. | |||
| 4.2. Reinstatement | 4.2. Reinstatement | |||
| People and circumstances change. Individuals whose participation | People and circumstances change. Individuals whose participation | |||
| privileges have been indefinitely suspended from a forum may request | privileges have been indefinitely suspended from a forum may request | |||
| reinstatement. Requests for reinstatement may be made no earlier | reinstatement. Requests for reinstatement may be made no earlier | |||
| than a year after the initial decision and then only annually | than a year after the initial decision and then only annually | |||
| afterward. | afterward. | |||
| Any such request must be directed to the entity who made the decision | Any such request must be directed to the entity who made the decision | |||
| (e.g., moderator team, working group chairs, etc.) or their | (e.g., moderator team, working group chairs, etc.) or their | |||
| successors. That party may at their discretion reinstate someone, | successors. That party may at their discretion reinstate someone, | |||
| conditionally or unconditionally. | conditionally or unconditionally. | |||
| To avoid denial-of-service attacks on IETF processes, decisions to | To avoid denial-of-service attacks on IETF processes, decisions to | |||
| not reinstate someone's participation privileges may not be appealed. | not reinstate someone's participation privileges may not be appealed. | |||
| Any reinstatement is a grace and not a right. | Any reinstatement is a grace and not a right. | |||
| A suspension of participation privileges imposed prior to this | A suspension of participation privileges imposed prior to this | |||
| process shall be reconsidered only in accordance with the processes | process shall be reconsidered only in accordance with the processes | |||
| in place at the time of the suspension, even if the corresponding RFC | in place at the time of the suspension, even if the corresponding RFC | |||
| has been formally obsoleted. | has been formally obsoleted. | |||
| 5. Relationship to Other IETF Functions | 5. Relationship to Other IETF Functions | |||
| 5.1. Relation to the Ombudsteam | 5.1. Relation to the Ombudsteam | |||
| Administrators and moderators shall complement the efforts of the | Administrators and moderators shall complement the efforts of the | |||
| IETF Ombudsteam [OT], whose focus on anti-harassment and operation | IETF Ombudsteam [OT], whose focus on anti-harassment shall remain | |||
| shall remain unchanged. Administrators and moderators should always | unchanged. Administrators and moderators should always report | |||
| report suspected harassment. They should nonetheless take any | suspected harassment. They should nonetheless take any necessary | |||
| necessary actions regarding disruptive behavior. | actions regarding disruptive behavior. | |||
| 5.2. Relation to the IETF LLC | 5.2. Relation to the IETF LLC | |||
| The Board of Directors of the IETF Administration LLC (IETF LLC) has | The Board of Directors of the IETF Administration LLC (IETF LLC) has | |||
| fiduciary duty for the overall organization, which includes the duty | fiduciary duty for the overall organization, which includes the duty | |||
| to protect the organization from serious legal risk that may arise | to protect the organization from serious legal risk that may arise | |||
| from the behavior of IETF participants. | from the behavior of IETF participants. | |||
| This protection may include the need for the IETF LLC to take | This protection may include the need for the IETF LLC to take | |||
| emergency moderation actions. These emergency actions are expected | emergency moderation actions. These emergency actions are expected | |||
| to be taken only when the IETF LLC has received legal advice that | to be taken only when the IETF LLC has received legal advice that | |||
| such action is necessary and therefore will be extremely rare in | such action is necessary and therefore will be extremely rare in | |||
| frequency. Some examples of where this might be necessary are: | frequency. Some examples of where this might be necessary are: | |||
| * Someone making a credible threat of harm to other IETF | * Someone making a credible threat of harm to other IETF | |||
| participants. | participants. | |||
| * Someone using IETF mailing lists and/or websites to share content | * Someone using IETF mailing lists and/or websites to share content | |||
| where publishing that content on IETF lists and/or websites brings | where publishing that content on IETF lists and/or websites brings | |||
| serious legal risk to the IETF. | serious legal risk to the IETF. | |||
| * Someone making a credible threat of legal action where any form of | * Someone making a credible threat of legal action where any form of | |||
| interaction with them on IETF mailing lists may have serious legal | interaction with them on IETF mailing lists may have serious legal | |||
| consequences for the IETF. | consequences for the IETF. | |||
| If any such action is taken, the IETF LLC should, except where | If any such action is taken, the IETF LLC should, except where | |||
| limited by legal advice to the contrary, inform the IESG as soon as | limited by legal advice to the contrary, inform the IESG as soon as | |||
| possible, providing full details of the subject of the action, nature | possible, providing full details of the subject of the action, nature | |||
| of the action, reason for the action, and the expected duration. The | of the action, reason for the action, and the expected duration. The | |||
| IETF LLC should also inform the moderator team and IETF community, | IETF LLC should also inform the moderator team and IETF community, | |||
| except where it receives legal advice to the contrary. | except where it receives legal advice to the contrary. | |||
| As such an action would be taken by the IETF LLC in order to protect | As such an action would be taken by the IETF LLC in order to protect | |||
| the IETF according to its fiduciary duty, then it cannot allow that | the IETF according to its fiduciary duty, then it cannot allow that | |||
| to be overridden by a decision of the moderator team or the IESG. | to be overridden by a decision of the moderator team or the IESG. | |||
| The subject of any such action may request a review by the IETF LLC | The subject of any such action may request a review by the IETF LLC | |||
| Board, as documented in Section 4.7 of [RFC8711]. | Board, as documented in Section 4.7 of [RFC8711]. | |||
| Any such action taken by the IETF LLC under this section of this | Any such action taken by the IETF LLC under this section of this | |||
| policy is not subject to the rest of this policy. | policy is not subject to the rest of this policy. | |||
| 6. Security Considerations | 6. Security Considerations | |||
| The usual security considerations [RFC3552] do not apply to this | The usual security considerations [RFC3552] do not apply to this | |||
| memo. | memo. | |||
| There is the potential abuse of the moderation procedures by | There is the potential abuse of the moderation procedures by | |||
| moderators, working group chairs, and potentially others that could | moderators, working group chairs, and potentially others that could | |||
| lead to censorship of legitimate participation. This potential risk | lead to censorship of legitimate participation. This potential risk | |||
| is mitigated in eight ways: | is mitigated in eight ways: | |||
| 1. Section 4 requires the moderator team to first establish | 1. Section 4 requires the moderator team to first establish | |||
| procedures that are intended to apply uniformly across the IETF. | procedures that are intended to apply uniformly across the IETF. | |||
| 2. Section 1.2 explicitly states that viewpoints outside the rough | 2. Section 1.2 explicitly states that viewpoints outside the rough | |||
| consensus are not in and of themselves disruptive. | consensus are not in and of themselves disruptive. | |||
| 3. Section 4 provides transparency by requiring that moderation | 3. Section 4 provides transparency by requiring that moderation | |||
| actions that restrict participation privileges be immediately | actions that restrict participation privileges be immediately | |||
| reported to the affected person and to the moderation team, and | reported to the affected person and to the moderation team, and | |||
| periodically reported to the IESG. | periodically reported to the IESG. | |||
| 4. Section 4 also requires that the community be informed in the | 4. Section 4 also requires that the community be informed in the | |||
| case of suspensions lasting longer than 14 days. | case of suspensions lasting longer than 14 days. | |||
| 5. Section 4.1 lays out an appeals process in the case of | 5. Section 4.1 lays out an appeals process in the case of | |||
| disagreements. | disagreements. | |||
| 6. If moderators find that the procedures themselves are leading to | 6. If moderators find that the procedures themselves are leading to | |||
| inappropriate moderation, Section 4 allows them to update those | inappropriate moderation, Section 4 allows them to update those | |||
| procedures in consultation with the community and with the | procedures in consultation with the community and with the | |||
| approval of the IESG. | approval of the IESG. | |||
| 7. If IETF participants believe that either the IESG or the IAB are | 7. If IETF participants believe that either the IESG or the IAB are | |||
| not performing their respective oversight functions as described | not performing their respective oversight functions as described | |||
| in this document, they may comment to the NomCom [BCP10] or the | in this document, they may comment to the NomCom [BCP10] or the | |||
| community at large. | community at large. | |||
| 8. Finally, if it appears that these processes are not functioning | 8. Finally, if it appears that these processes are not functioning | |||
| properly, the policies stated in this memo may be amended. They | properly, the policies stated in this memo may be amended. They | |||
| are not set in stone. | are not set in stone. | |||
| Moderation actions are intended to limit the likelihood of disruptive | Moderation actions are intended to limit the likelihood of disruptive | |||
| behavior by a few IETF participants that may discourage participation | behavior by a few IETF participants that may discourage participation | |||
| by other IETF participants. | by other IETF participants. | |||
| 7. IANA Considerations | 7. IANA Considerations | |||
| This document has no IANA actions. | This document has no IANA actions. | |||
| 9. References | 8. References | |||
| 9.1. Normative References | 8.1. Normative References | |||
| [BCP10] Best Current Practice 10, | [BCP10] Best Current Practice 10, | |||
| <https://www.rfc-editor.org/info/bcp10>. | <https://www.rfc-editor.org/info/bcp10>. | |||
| At the time of writing, this BCP comprises the following: | At the time of writing, this BCP comprises the following: | |||
| Kucherawy, M., Ed., Hinden, R., Ed., and J. Livingood, | Kucherawy, M., Ed., Hinden, R., Ed., and J. Livingood, | |||
| Ed., "IAB, IESG, IETF Trust, and IETF LLC Selection, | Ed., "IAB, IESG, IETF Trust, and IETF LLC Selection, | |||
| Confirmation, and Recall Process: Operation of the IETF | Confirmation, and Recall Process: Operation of the IETF | |||
| Nominating and Recall Committees", BCP 10, RFC 8713, | Nominating and Recall Committees", BCP 10, RFC 8713, | |||
| DOI 10.17487/RFC8713, February 2020, | DOI 10.17487/RFC8713, February 2020, | |||
| <https://www.rfc-editor.org/info/rfc8713>. | <https://www.rfc-editor.org/info/rfc8713>. | |||
| Duke, M., "Nominating Committee Eligibility", BCP 10, | Duke, M., "Nominating Committee Eligibility", BCP 10, | |||
| RFC 9389, DOI 10.17487/RFC9389, April 2023, | RFC 9389, DOI 10.17487/RFC9389, April 2023, | |||
| <https://www.rfc-editor.org/info/rfc9389>. | <https://www.rfc-editor.org/info/rfc9389>. | |||
| [RFC2026] Bradner, S., "The Internet Standards Process -- Revision | [RFC2026] Bradner, S., "The Internet Standards Process -- Revision | |||
| 3", BCP 9, RFC 2026, DOI 10.17487/RFC2026, October 1996, | 3", BCP 9, RFC 2026, DOI 10.17487/RFC2026, October 1996, | |||
| <https://www.rfc-editor.org/info/rfc2026>. | <https://www.rfc-editor.org/info/rfc2026>. | |||
| [RFC2418] Bradner, S., "IETF Working Group Guidelines and | [RFC2418] Bradner, S., "IETF Working Group Guidelines and | |||
| Procedures", BCP 25, RFC 2418, DOI 10.17487/RFC2418, | Procedures", BCP 25, RFC 2418, DOI 10.17487/RFC2418, | |||
| September 1998, <https://www.rfc-editor.org/info/rfc2418>. | September 1998, <https://www.rfc-editor.org/info/rfc2418>. | |||
| [RFC3935] Alvestrand, H., "A Mission Statement for the IETF", | [RFC3935] Alvestrand, H., "A Mission Statement for the IETF", | |||
| BCP 95, RFC 3935, DOI 10.17487/RFC3935, October 2004, | BCP 95, RFC 3935, DOI 10.17487/RFC3935, October 2004, | |||
| <https://www.rfc-editor.org/info/rfc3935>. | <https://www.rfc-editor.org/info/rfc3935>. | |||
| [RFC7154] Moonesamy, S., Ed., "IETF Guidelines for Conduct", BCP 54, | [RFC7154] Moonesamy, S., Ed., "IETF Guidelines for Conduct", BCP 54, | |||
| RFC 7154, DOI 10.17487/RFC7154, March 2014, | RFC 7154, DOI 10.17487/RFC7154, March 2014, | |||
| <https://www.rfc-editor.org/info/rfc7154>. | <https://www.rfc-editor.org/info/rfc7154>. | |||
| [RFC7776] Resnick, P. and A. Farrel, "IETF Anti-Harassment | [RFC7776] Resnick, P. and A. Farrel, "IETF Anti-Harassment | |||
| Procedures", BCP 25, RFC 7776, DOI 10.17487/RFC7776, March | Procedures", BCP 25, RFC 7776, DOI 10.17487/RFC7776, March | |||
| 2016, <https://www.rfc-editor.org/info/rfc7776>. | 2016, <https://www.rfc-editor.org/info/rfc7776>. | |||
| [RFC8711] Haberman, B., Hall, J., and J. Livingood, "Structure of | [RFC8711] Haberman, B., Hall, J., and J. Livingood, "Structure of | |||
| the IETF Administrative Support Activity, Version 2.0", | the IETF Administrative Support Activity, Version 2.0", | |||
| BCP 101, RFC 8711, DOI 10.17487/RFC8711, February 2020, | BCP 101, RFC 8711, DOI 10.17487/RFC8711, February 2020, | |||
| <https://www.rfc-editor.org/info/rfc8711>. | <https://www.rfc-editor.org/info/rfc8711>. | |||
| 9.2. Informative References | 8.2. Informative References | |||
| [AHP] IESG, "IETF Anti-Harassment Policy", 3 November 2013, | [AHP] IESG, "IETF Anti-Harassment Policy", 3 November 2013, | |||
| <https://www.ietf.org/about/groups/iesg/statements/anti- | <https://www.ietf.org/about/groups/iesg/statements/anti- | |||
| harassment-policy/>. | harassment-policy/>. | |||
| [DP] IESG, "IESG Statement on Disruptive Posting", 17 February | [DP] IESG, "IESG Statement on Disruptive Posting", 17 February | |||
| 2006, <https://www.ietf.org/about/groups/iesg/statements/ | 2006, <https://www.ietf.org/about/groups/iesg/statements/ | |||
| disruptive-posting/>. | disruptive-posting/>. | |||
| [IESG-SPAM] | [IESG-SPAM] | |||
| IESG, "IESG Statement on Spam Control on IETF Mailing | IESG, "IESG Statement on Spam Control on IETF Mailing | |||
| Lists", 14 April 2008, <https://datatracker.ietf.org/doc/ | Lists", 14 April 2008, <https://datatracker.ietf.org/doc/ | |||
| statement-iesg-iesg-statement-on-spam-control-on-ietf- | statement-iesg-iesg-statement-on-spam-control-on-ietf- | |||
| mailing-lists-20080414/>. | mailing-lists-20080414/>. | |||
| [MODML] IESG, "IESG Guidance on the Moderation of IETF Working | [MODML] IESG, "IESG Guidance on the Moderation of IETF Working | |||
| Group Mailing Lists", 29 August 2000, | Group Mailing Lists", 29 August 2000, | |||
| <https://www.ietf.org/about/groups/iesg/statements/ | <https://www.ietf.org/about/groups/iesg/statements/ | |||
| mailing-lists-moderation/>. | mailing-lists-moderation/>. | |||
| [OT] "Ombudsteam", <https://www.ietf.org/contact/ombudsteam/>. | [OT] "Ombudsteam", <https://www.ietf.org/contact/ombudsteam/>. | |||
| [RFC3552] Rescorla, E. and B. Korver, "Guidelines for Writing RFC | [RFC3552] Rescorla, E. and B. Korver, "Guidelines for Writing RFC | |||
| Text on Security Considerations", BCP 72, RFC 3552, | Text on Security Considerations", BCP 72, RFC 3552, | |||
| DOI 10.17487/RFC3552, July 2003, | DOI 10.17487/RFC3552, July 2003, | |||
| <https://www.rfc-editor.org/info/rfc3552>. | <https://www.rfc-editor.org/info/rfc3552>. | |||
| [RFC3683] Rose, M., "A Practice for Revoking Posting Rights to IETF | [RFC3683] Rose, M., "A Practice for Revoking Posting Rights to IETF | |||
| Mailing Lists", BCP 83, RFC 3683, DOI 10.17487/RFC3683, | Mailing Lists", BCP 83, RFC 3683, DOI 10.17487/RFC3683, | |||
| March 2004, <https://www.rfc-editor.org/info/rfc3683>. | March 2004, <https://www.rfc-editor.org/info/rfc3683>. | |||
| [RFC3934] Wasserman, M., "Updates to RFC 2418 Regarding the | [RFC3934] Wasserman, M., "Updates to RFC 2418 Regarding the | |||
| Management of IETF Mailing Lists", BCP 25, RFC 3934, | Management of IETF Mailing Lists", BCP 25, RFC 3934, | |||
| DOI 10.17487/RFC3934, October 2004, | DOI 10.17487/RFC3934, October 2004, | |||
| <https://www.rfc-editor.org/info/rfc3934>. | <https://www.rfc-editor.org/info/rfc3934>. | |||
| [RFC7282] Resnick, P., "On Consensus and Humming in the IETF", | [RFC7282] Resnick, P., "On Consensus and Humming in the IETF", | |||
| RFC 7282, DOI 10.17487/RFC7282, June 2014, | RFC 7282, DOI 10.17487/RFC7282, June 2014, | |||
| <https://www.rfc-editor.org/info/rfc7282>. | <https://www.rfc-editor.org/info/rfc7282>. | |||
| [RFC9245] Eggert, L. and S. Harris, "IETF Discussion List Charter", | [RFC9245] Eggert, L. and S. Harris, "IETF Discussion List Charter", | |||
| BCP 45, RFC 9245, DOI 10.17487/RFC9245, June 2022, | BCP 45, RFC 9245, DOI 10.17487/RFC9245, June 2022, | |||
| <https://www.rfc-editor.org/info/rfc9245>. | <https://www.rfc-editor.org/info/rfc9245>. | |||
| Appendix A. Motivation | Appendix A. Motivation | |||
| Section 1 summarizes the process changes introduced by this memo. | Section 1 summarizes the process changes introduced by this memo. | |||
| This appendix discusses the background that led to them. | This appendix discusses the background that led to them. | |||
| A.1. Background | A.1. Background | |||
| The IETF community has defined general guidelines for personal | The IETF community has defined general guidelines for personal | |||
| interactions in the IETF [RFC7154]. The IESG has defined an anti- | interactions in the IETF [RFC7154]. The IESG has defined an anti- | |||
| harassment policy for the IETF [AHP] for which the IETF community has | harassment policy for the IETF [AHP] for which the IETF community has | |||
| defined anti-harassment procedures [RFC7776], empowering an | defined anti-harassment procedures [RFC7776], empowering an | |||
| Ombudsteam [OT] to take necessary action. | Ombudsteam [OT] to take necessary action. | |||
| Dealing with _disruptive_ behavior, however, is not part of the role | Dealing with _disruptive_ behavior, however, is not part of the role | |||
| of the Ombudsteam. [RFC2418] tasks the chairs of each IETF working | of the Ombudsteam. [RFC2418] tasks the chairs of each IETF working | |||
| group with moderating their group's in-person meetings while | group with moderating their group's in-person meetings while | |||
| [RFC3934] provides chairs a procedure to help manage mailing lists. | [RFC3934] provides chairs a procedure to help manage mailing lists. | |||
| An IESG statement [MODML] describes additional guidance to working | An IESG statement [MODML] describes additional guidance to working | |||
| group chairs about how -- but not when -- to moderate their lists. | group chairs about how -- but not when -- to moderate their lists. | |||
| For IETF mailing lists not associated with a working group, another | For IETF mailing lists not associated with a working group, another | |||
| IESG statement [DP] clarifies that the IESG tasks list administrators | IESG statement [DP] clarifies that the IESG tasks list administrators | |||
| with moderation. And the IETF list for general discussions has, | with moderation. And the IETF list for general discussions has, | |||
| mostly for historic reasons, a team of moderators that are not list | mostly for historic reasons, a team of moderators that are not list | |||
| administrators and operate by a different set of processes [RFC9245]. | administrators and operate by a different set of processes [RFC9245]. | |||
| Note that the term "moderation" can refer both to _preemptive_ | Note that the term "moderation" can refer both to _preemptive_ | |||
| moderation, where administrators review attempted participation | moderation, where administrators review attempted participation | |||
| before it occurs (such as reviewing messages to a mailing list), and | before it occurs (such as reviewing messages to a mailing list), and | |||
| _reactive_ moderation, where administrators intervene after | _reactive_ moderation, where administrators intervene after | |||
| disruptive participation has occurred. Historically, the IETF has | disruptive participation has occurred. Historically, the IETF has | |||
| mainly practiced reactive moderation, with a spectrum from gentle | mainly practiced reactive moderation, employing actions ranging from | |||
| reminders on- and off-list, all the way to suspension of posting | gentle reminders on- and off-list, all the way to suspension of | |||
| rights and other ways of participating or communicating. It is up to | posting rights and other ways of participating or communicating. It | |||
| the moderators and administrators to decide which mix of preemptive | is up to the moderators and administrators to decide which mix of | |||
| and reactive moderation to employ as part of their procedures. | preemptive and reactive moderation to employ as part of their | |||
| procedures. | ||||
| In addition, [RFC3683] defines a process for revoking an individual's | In addition, [RFC3683] defines a process for revoking an individual's | |||
| posting rights to IETF mailing lists following a community Last Call | posting rights to IETF mailing lists following a community Last Call | |||
| of a "posting rights" action (PR-action) proposed by the IESG, often | of a "posting rights" action (PR-action) proposed by the IESG, often | |||
| in response to complaints from the community. | in response to complaints from the community. | |||
| Experience and community input suggests that an evolution of the | Experience and community input suggests that an evolution of the | |||
| existing processes is necessary. | existing processes is necessary. | |||
| A.2. Problems with the Previous Approach | A.2. Problems with the Previous Approach | |||
| The previous approach to moderation of disruptive participation | The previous approach to moderation of disruptive participation | |||
| through chairs, list administrators, and moderator teams, combined | through chairs, list administrators, and moderator teams, combined | |||
| with the IESG-led process of PR-actions, has proven to be less than | with the IESG-led process of PR-actions, has proven to be less than | |||
| ideal: | ideal: | |||
| * The IETF community has not been able to agree on a common | * The IETF community has not been able to agree on a common | |||
| definition of disruptive behavior. Therefore, chairs and list | definition of disruptive behavior. Therefore, chairs and list | |||
| administrators apply individually different criteria when making | administrators apply individually different criteria when making | |||
| decisions, and participants have different expectations for when | decisions, and participants have different expectations for when | |||
| PR-actions are warranted. | PR-actions are warranted. | |||
| * The moderation process that chairs and list administrators need to | * The moderation process that chairs and list administrators need to | |||
| follow [RFC3934] is slow and cumbersome, which makes it ill-suited | follow [RFC3934] is slow and cumbersome, which makes it ill-suited | |||
| to situations that escalate quickly. It also assumes that the | to situations that escalate quickly. It also assumes that the | |||
| originator of disruptive behavior is a misguided participant who | originator of disruptive behavior is a misguided participant who | |||
| can be reasoned with and who will change their ways. | can be reasoned with and who will change their ways. | |||
| * Chairs and list administrators may only enact moderation actions | * Chairs and list administrators may only enact moderation actions | |||
| for their single list, which is ill-suited when a pattern of | for their single list, which is ill-suited when a pattern of | |||
| disruptive behavior spans multiple lists. Also, chairs and list | disruptive behavior spans multiple lists. Also, chairs and list | |||
| administrators may not be fully aware of disruptive behavior that | administrators may not be fully aware of disruptive behavior that | |||
| spans multiple lists, due to not being subscribed to some of them. | spans multiple lists, due to not being subscribed to some of them. | |||
| * PR-actions, which can address disruptive behavior across several | * PR-actions, which can address disruptive behavior across several | |||
| lists, are cumbersome, slow, and inconsistent. This has led to a | lists, are cumbersome, slow, and inconsistent. This has led to a | |||
| situation where PR-actions are rarely used, and when they are | situation where PR-actions are rarely used, and when they are | |||
| used, they are perceived as very heavy-handed. | used, they are perceived as very heavy-handed. | |||
| * For a given mailing list, participants may not feel comfortable | * For a given mailing list, participants may not feel comfortable | |||
| reporting disruptive behavior to a chair or list administrator, | reporting disruptive behavior to a chair or list administrator, | |||
| for various reasons. For mailing lists not associated with | for various reasons. For mailing lists not associated with | |||
| working groups, list administrators are not even publicly | working groups, list administrators are not even publicly | |||
| identified -- they can only be contacted through an anonymous | identified -- they can only be contacted through an anonymous | |||
| alias address. This exacerbates the problem, because participants | alias address. This exacerbates the problem, because participants | |||
| may not be comfortable reporting disruptive behavior to an | may not be comfortable reporting disruptive behavior to an | |||
| anonymous party. | anonymous party. | |||
| * The IETF offers participation not only through in-person meetings | * Moderation processes have been defined for only two channels of | |||
| and mailing lists, which are the two channels of participation for | participation in the IETF: in-person meetings and mailing lists. | |||
| which moderation processes are currently defined. IETF business | However, IETF business now happens in a number of fora (e.g., chat | |||
| also happens in chat groups, remote meeting participation systems, | groups, remote meeting participation systems, virtual meetings, | |||
| virtual meetings, wikis, GitHub repositories, and more. How | wikis, and GitHub repositories). Procedures for moderating | |||
| disruptive behavior is moderated in these fora is currently | disruptive behavior in these fora are currently undefined. | |||
| undefined. | ||||
| Appendix B. Non-Normative Examples of Disruptive Behavior | Appendix B. Non-Normative Examples of Disruptive Behavior | |||
| The list below describes some types of disruptive behavior, but it is | The list below describes some types of disruptive behavior, but it is | |||
| non-exhaustive. | non-exhaustive. | |||
| * Discussion of subjects unrelated to a forum's charter or scope; | * Discussion of subjects unrelated to a forum's charter or scope; | |||
| * Uncivil commentary, regardless of the general subject; | * Uncivil commentary, regardless of the general subject; | |||
| * Messages announcing conferences, events, or activities that are | * Messages announcing conferences, events, or activities that are | |||
| not sponsored or endorsed by the Internet Society or IETF, unless | not sponsored or endorsed by the Internet Society or IETF, unless | |||
| posted with prior approval of list administrators; | posted with prior approval of list administrators; | |||
| * Repeatedly arguing counter to a WG charter that has been approved | * Repeatedly arguing counter to a WG charter that has been approved | |||
| by the IESG; and | by the IESG; and | |||
| * "Sealioning", where a participant makes incessant requests for | * "Sealioning", where a participant makes incessant requests for | |||
| evidence or data, even while remaining superficially polite. | evidence or data, even while remaining superficially polite. | |||
| These items are examples. Moderators and administrators may take | These items are examples. Moderators and administrators may take | |||
| moderation actions for many other cases. | moderation actions for many other cases. | |||
| The moderator team's task consists of subjective judgment calls. | The moderator team's task consists of subjective judgment calls. | |||
| Behaviors not listed here might require moderation, and it is not | Behaviors not listed here might require moderation, and it is not | |||
| possible to write a complete list of all such behaviors. | possible to write a complete list of all such behaviors. | |||
| 8. Acknowledgments | Acknowledgments | |||
| This memo is based on two individual Internet-Drafts, draft-ecahc- | This memo is based on two individual Internet-Drafts, draft-ecahc- | |||
| moderation (https://datatracker.ietf.org/doc/draft-ecahc-moderation/) | moderation (https://datatracker.ietf.org/doc/draft-ecahc-moderation/) | |||
| authored by Lars Eggert, Alissa Cooper, Jari Arkko, Russ Housley, and | authored by Lars Eggert, Alissa Cooper, Jari Arkko, Russ Housley, and | |||
| Brian E. Carpenter, and draft-lear-bcp83-replacement | Brian E. Carpenter, and draft-lear-bcp83-replacement | |||
| (https://datatracker.ietf.org/doc/draft-lear-bcp83-replacement/) | (https://datatracker.ietf.org/doc/draft-lear-bcp83-replacement/) | |||
| authored by Eliot Lear, Robert Wilton, Bron Gondwana, and John | authored by Eliot Lear, Robert Wilton, Bron Gondwana, and John | |||
| R. Levine. Robert Sayre authored draft-sayre-modpod-excellent | R. Levine. Robert Sayre authored draft-sayre-modpod-excellent | |||
| (https://datatracker.ietf.org/doc/draft-sayre-modpod-excellent/), | (https://datatracker.ietf.org/doc/draft-sayre-modpod-excellent/), | |||
| which also originated ideas reflected in this work. Pete Resnick | which also originated ideas reflected in this work. Pete Resnick | |||
| provided the basis for how the moderators interact with list/forum | provided the basis for how the moderators interact with list/forum | |||
| leadership. | leadership. | |||
| These individuals contributed additional improvements: | These individuals contributed additional improvements: | |||
| * Alissa Cooper | * Alissa Cooper | |||
| * Brian Carpenter | * Brian Carpenter | |||
| * Chris Box | * Chris Box | |||
| * Colin Perkins | * Colin Perkins | |||
| * David Schinazi | * David Schinazi | |||
| * Deb Cooley | ||||
| * Dhruv Dhody | ||||
| * Eric Rescorla | * Eric Rescorla | |||
| * Éric Vyncke | ||||
| * Erik Kline | ||||
| * Harald Alvestrand | ||||
| * Jay Daley | * Jay Daley | |||
| * Joel Halpern | * Joel Halpern | |||
| * John Klensin | * John Klensin | |||
| * John Scudder | * John Scudder | |||
| * Lisa Dusseault | ||||
| * Martin Thomson | * Martin Thomson | |||
| * Melinda Shore | * Melinda Shore | |||
| * Michael Richardson | * Michael Richardson | |||
| * Mike Bishop | ||||
| * Mohamed Boucadair | ||||
| * Murray Kucherawy | ||||
| * Nick Hilliard | * Nick Hilliard | |||
| * Orie Steele | ||||
| * Paul Hoffman | ||||
| * Paul Wouters | ||||
| * Pete Resnick | * Pete Resnick | |||
| * Rich Salz | * Rich Salz | |||
| * Robert Sayre | * Robert Sayre | |||
| * Robert Sparks | ||||
| * Roman Danyliw | ||||
| * Russ Housley | * Russ Housley | |||
| * Sean Turner | * Sean Turner | |||
| * Simon Josefsson | * Simon Josefsson | |||
| * Stephen Farrell | * Stephen Farrell | |||
| * Ted Lemon | * Ted Lemon | |||
| * Tim Bray | * Tim Bray | |||
| N.B., acknowledgment should not be taken as endorsement by the | N.B., acknowledgment should not be taken as endorsement by the | |||
| individuals named above. | individuals named above. | |||
| Authors' Addresses | Authors' Addresses | |||
| Lars Eggert (editor) | Lars Eggert (editor) | |||
| Mozilla | Mozilla | |||
| Stenbergintie 12 B | Stenbergintie 12 B | |||
| FI-02700 Kauniainen | FI-02700 Kauniainen | |||
| Finland | Finland | |||
| Email: lars@eggert.org | Email: lars@eggert.org | |||
| URI: https://eggert.org/ | URI: https://eggert.org/ | |||
| Eliot Lear (editor) | Eliot Lear (editor) | |||
| Cisco Systems | Cisco Systems | |||
| Richtistrasse 7 | Richtistrasse 7 | |||
| CH-8304 Wallisellen | CH-8304 Wallisellen | |||
| Switzerland | Switzerland | |||
| Phone: +41 44 878 9200 | Phone: +41 44 878 9200 | |||
| Email: lear@lear.ch | Email: lear@lear.ch | |||
| End of changes. 22 change blocks. | ||||
| 38 lines changed or deleted | 66 lines changed or added | |||
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